1. Order Cancellation

If you wish to cancel your order, please contact us within [specified time, e.g., 24 hours] of placing the order. Orders cannot be canceled once they have been shipped.

2. Return and Refund

We strive to ensure quality, but if you receive a damaged or incorrect item, please notify us within [specified time, e.g., 1 day] of receiving it. Eligible returns must be unused and in original packaging. Refunds will be processed upon receipt and inspection of the returned item. If a return is not available, you may courier the item to our team for further assistance.

3. Exchange Policy

Exchanges are allowed for defective or damaged items only. For size or design exchanges, additional charges may apply and are subject to availability.

4. Refund Process

Once your return is approved, the refund will be processed within [specified time, e.g., 5-7 business days]. Payment method fees may apply.